Black River Vacation Packages

The staff was very friendly. Everything was very good for a Holiday Inn Express. The breakfast was plentiful and there was coffee 24 hours. The room was clean and everything was comfortable.

Good breakfast menu ; Friendly Staff

I've stayed here multiple times - the staff is always friendly (front desk and bar), the room and bed are comfortable. Great location in RTP, easy parking.

The room was clean and comfortable; however, I would NOT recommend this motel to other travelers. The shuttle service was poor. I was told they would arrive at the airport to pick me up in ten minutes. I called two more times before they finally arrived after 30 minutes. The hallway rug was stained and needed to be stretched. The toilet was low —not a necessity but an inconvenience. The shower head was very outdated and can so easily be replaced. My primary complaint is a lack of a grab bar in the bathtub/shower. I am 77 years old and that could be very hazardous. When I (carefully) emerged from the shower, I discovered there was no hairdryer. I immediately sent a text requesting one ASAP—but no response. I called Guest Services and was told it would take some time to locate one. I came to breakfast with wet hair and asked again at the front desk. After three attempts I finally obtained a hair dryer. The breakfast area had a sun room which could have been lovely but several windows were covered in mold and “begging” to be washed. I spent two nights here but would not stay again.

We always enjoy our stay at Hilton. This place is great to stay at.